Question 1

I received an email/postcard/phone call from a company asking for my personal information and a story about Triangle Fraternity. Tell me more about the project.

Accepted Answer

We have partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for Triangle Fraternity. PCI is a family owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project allows us to hear about your personal experiences from your time at Triangle Fraternity and how the organization helped to shape your life since then. And, while we have you on the phone, we want to make sure your contact information is up to date.

Question 2

Does Triangle Fraternity benefit from this at all?

Accepted Answer

Yes, in a few different ways:
	- Updated Information – allows us to effectively communicate with and engage members
	- Legacy – sharing and collecting stories preserves the history of our organization
	- Revenue – generates donation revenue for member programs
	- Pride – wearing apparel shows support and love for our organization

Question 3

How do I know my information will only be used for Oral History Project purposes?

Accepted Answer

PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Oral History Project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Project and except as required by court order or law.

Question 4

I would like to verify or updated my information and share a story. How may I do this?

Accepted Answer

If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Oral History Project. The representative will verify the information we have on file for you, make any updates where needed, and then ask you to share your story about your time at Triangle Fraternity. Your story will be recorded and the sound clip provided to Triangle Fraternity at the conclusion of the project.

If you have received an email with an embedded link, you may go to the online site to review your information and submit a story.

Question 5

How can I participate if I am Deaf/Hard of Hearing?

Accepted Answer

If you would like to participate and are Deaf/Hard of Hearing, please email customerservice@publishingconcepts.com. PCI will send you a personalized link for you to share your written story and photo.

Question 6

Can I choose what information prints in the publication?

Accepted Answer

The only information that is included in the publication is your name and your chapter, along with your story and photo. No contact information is printed. When you call to update your contact information, it will only be used to update your member record for the organization. You may revoke consent for your story and/or photo to appear any time before December 31, 2023 by contacting PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com.

Question 7

I updated my information but need some more time to think about what experience to share.

Accepted Answer

You can call back at any time before December 31, 2023 to share your story.

Question 8

I shared a story and the representative said I could send a photo. How do I do this?

Accepted Answer

You will receive an email with a link to upload one photo (black and white or color) plus a caption.

If you have also purchased a book but do not have an email address on file, you will be sent a photo mailer to send a physical photo in to be printed (note: the photo will be returned if you include a self-addressed, stamped envelope).

Question 9

Can anyone purchase a book?

Accepted Answer

The Triangle Fraternity Oral History Publication is available for sale only to Triangle Fraternity members.

Question 10

I ordered a book / package over the phone and would like to cancel my order. How do I do this?

Accepted Answer

Contact PCI’s customer service helpdesk at 1-800-982-1590 and they will take care of this for you.

THE TRIANGLE ORAL HISTORY PROJECT

Frequently asked questions

I received an email/postcard/phone call from a company asking for my personal information and a story about Triangle Fraternity. Tell me more about the project.

Does Triangle Fraternity benefit from this at all?

How do I know my information will only be used for Oral History Project purposes?

I would like to verify or updated my information and share a story. How may I do this?

How can I participate if I am Deaf/Hard of Hearing?

Can I choose what information prints in the publication?

I updated my information but need some more time to think about what experience to share.

I shared a story and the representative said I could send a photo. How do I do this?

Can anyone purchase a book?

I ordered a book / package over the phone and would like to cancel my order. How do I do this?

Frequently asked questions

I received an email/postcard/phone call from a company asking for my personal information and a story about Triangle Fraternity. Tell me more about the project.

Does Triangle Fraternity benefit from this at all?

How do I know my information will only be used for Oral History Project purposes?

I would like to verify or updated my information and share a story. How may I do this?

How can I participate if I am Deaf/Hard of Hearing?

Can I choose what information prints in the publication?

I updated my information but need some more time to think about what experience to share.

I shared a story and the representative said I could send a photo. How do I do this?

Can anyone purchase a book?

I ordered a book / package over the phone and would like to cancel my order. How do I do this?

Frequently Asked Questions By Members